How to Build Better Relationships with Your Tenants | Los Angeles Property Management

A healthy landlord-tenant relationship can lay the foundation for a mutually-beneficial long-term lease. Apart from enhancing your reputation as a landlord, it can also encourage the tenants to use your rental more responsibly, thus retaining the rental value of your property.

However, having a good professional relationship with your tenants is not always a piece of cake. Based on our experience, here are a few tips that can help you build better working relations with your tenants and ensure a seamless rental experience.

  • Visit Your Los Angeles Rental Home at Regular Intervals

    Paying regular visits to your Los Angeles rental property will give you more opportunities to communicate with your tenants and simultaneously check the condition of the house. This also gives you a chance to know about their future plans related to moving out or renewing the lease, so that you can figure out your next steps accordingly. 

    Remember that it is also important to be professional at all times and ensure that you do not trespass on their privacy in any way. Send a notice at least 24 hours in advance before visiting the property.

  • Actively Resolve Their Concerns

    As a landlord, you should always try to be responsive to your tenants' concerns. When they request a repair or have any questions concerning the lease, you need to make an active effort to respond. Ensure that you get back to them within 24 hours. If they call for urgent repairs, get those fixed on priority, either by yourself or by hiring a licensed contractor to get the work done.

    Your promptness will help them realize that you are concerned about their needs, which can lead to strengthening your professional relationship.

  • Maintain Transparency in Communication with Your Tenants

    Open communication leaves no scope for confusion or misunderstandings. That's why, try to keep the conversations clear and respectful. If they are not meeting your expectations related to the lease, be kind yet straightforward while conveying it to them. Your accessibility is equally important. Keep multiple modes of communication like phone calls, text messages, or e-mails available for tenants.

  • Offer Incentives to Make Them Happy

    Offering incentives like a discounted-rent month after the renewal, tickets to the movies, spa coupons, an annual OTT platform subscription, or free Wi-Fi for a few months can be a good way to convey your appreciation for their responsible behavior and lease renewal.

    Hire a Property Manager for Your Los Angeles Property

    As a landlord, it might not always be possible for you to be available 24x7 for your tenants. However, that does not mean you have to compromise on building a strong professional relationship with them. A property manager can communicate with the renters on your behalf, handle inspections, and ensure the timely resolution of tenants' concerns. This will result in a smooth rental experience for renters, thus creating a positive impact on your relationship.

 For more insights on building a strong tenant-landlord relationship, talk to our experienced property managers at MGMT Group Inc. We are a full-service residential property management company with over ten years of experience managing real estate throughout the Los Angeles area and our property managers’ expertise in handling tenant relations is unrivaled.

For more information, please contact us at MGMT Group, Inc.

MGMT TeamMGMT Group